Legal
Privacy Policy
Last updated: April 18, 2025
At EMx Lending, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or interact with us in any other way.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you sign up for our services or communicate with us, we may collect personal information such as your name, email address, phone number, mailing address, and financial information.
- Usage Data: We automatically collect information about your use of our website, including your IP address, browser type, pages visited, and the date and time of your visits.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website. You can adjust your browser settings to reject cookies, but some features of our site may not function properly.
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide you with loan program updates, investment opportunities, market insights, research, guides, and other relevant communications.
- To process your requests, manage your account, and provide customer support.
- To improve our services, website, and user experience.
- To comply with legal obligations and resolve disputes.
3. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist with our business operations, such as payment processors and data hosting companies. These providers are bound by confidentiality agreements.
- Legal Compliance: We may disclose your personal information if required to do so by law or in response to a legal request, such as a subpoena or government investigation.
- Business Transfers: If EMx Lending undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
4. Security of Your Information
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.
5. Your Choices and Rights
- Access: You can request access to the personal information we hold about you.
- Correction: You can update or correct any inaccurate personal information.
- Deletion: You can request the deletion of your personal information, subject to certain exceptions.
- Opt-out: You can opt out of receiving marketing emails or SMS messages by following the unsubscribe instructions included in each communication.
6. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
7. Children's Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us, and we will take steps to remove that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website with a new "Last Updated" date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at info@emxlending.com.
10. Mobile Information Sharing Policy
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.